Cirrus Casino payment due to take almost ONE YEAR! (Please help!)
My story:

I had made several deposits at Cirrus Casino and lost them all and thus had never needed the magic withdrawal section of the cashier.

Then I hit a lucky patch - With a $100 deposit, by playing Blackjack and occasionly slots, I wormed my way up to $800 and, pleased with my win, requested a withdrawal.

So, the next day dawned and I was bored and so my gambling orientated mind persuaded me to cancel my withdrawal and play for more money. My luck continued and I built up to an impressive $2000. Again, resolute and pleased with my new Xmas funds, I withdrew this $2K.

I again grew bored and itching for more I cancelled it yet again, continued to play Blackjack and reached the majestic $10,000 figure - you can see the reason for why I usually don't need the withdrawal section!

However this time, on the 22nd November 2007, I adamantly withdrew my $10K and have not touched it since and do not intend to.

Then a few days on enquiring why my withdrawal was taking so long, I was informed that:

David: Withdrawals for regular players take between 7-10 business days to be approved. Since you are an advanced player in the casino, meaning that you do not play for recreational purposes like most players do, other players have a higher payout priority. Your withdrawal has not been approved for this reason.

David: Also, we will not approve all the amount at once, it is very probable that we will approve payments of $1,000 at a time approximately every month

!!!!!!!!!!!!!!

So after years of losing at Casino's real and virtual, I hit a consistent lucky streak and am informed that my payout will be staggered and I will only have recieved the full amount in almost ONE YEAR.

The chat host said that I am an 'advanced' BlackJack player not a recreational player and thus they have assigned me low priority, saying that, and I quote:

David: You have advanced skills playing Black Jack
David: That is more than luck.


There are many things wrong with the aforementioned. I am a student with a part time job and occasionally I have a flutter - in the poker rooms, in the casino, on online casino's or at the races or on the footy or wherever. So when did I suddenly become an ADVANCED BLACKJACK PLAYER!?!?! I follow a basic strategy that I have learned from years of losing. Also, if I were not playing for recreational purposes then I assume they are saying I make an income from blackjack. I can confirm that this is also untrue - I cannot often afford to gamble full stop so the idea that I make a living off it is laughable.

As far as I know, you cannot get an 'edge' over the house in an online casino and if I could then I would have taken them for millions not 10K. It seems to me they are punsihing me for having had a lucky streak and won some money for once - ISN'T THIS SUPPOSED TO BE POSSIBLE IN CASINO'S?

After consulting with experts to confirm that you cannot get an edge over an online casino at Blackjack, I contacted them again...here is the transcrïpt:

nhalks: Hello. I am enquiring regarding the status that was assigned my account (advanced player) due to the fact I was told that I have advanced skills at blackjack that exceeded just luck, adding that I procured an edge because I know the game so well. I knew this was untrue because I know very little about blackjack. I thought maybe it was possible to gain the edge and that you thought i'd exercised an unfair advantage.

nhalks: However, having spoken to several gambling experts at CAP I have learned that it is impossible to gain an advantage over an online casino when playing Blackjack - everybody assured me that I could not possibly have done anything to tip the advantage in my favour.

nhalks: In light of this, I urge you to reconsider my status - I am an honest player and fully risked my own money and I believe I should be treated as such.

David: As I told you the last time we spoke, your player status will not be changed. I will not even discuss this again with you. What you are saying about what "experts" say is not true, and I do not know where did you get this from.

I believe the above comment speaks for itself.

This is not how a casino should treat an honest player/customer.


Thanks for listening

Nicholas Halksworth